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Turning financial insight into impact: Mt. Ascutney Hospital strengthens performance with Multiview ERP
Month-end close time reduced by 50 percent
Automated KPI tracking for cash, assets, and debt coverage
Custom API export script simplified purchasing and reporting
Real-time visibility through ViewSource360 and VPA reports
Responsive client support and easy-to-access online resources
Empowering a rural hospital to do more with less
In the heart of Windsor, Vermont, Mt. Ascutney Hospital and Health Center stands as a lifeline for its community. With 25 beds — including acute, swing, and a 10-bed rehabilitation unit — the organization delivers exceptional care close to home while also serving as a hub for community health funding and grant administration across the county and state.
Like many rural hospitals, Mt. Ascutney faced the twin pressures of limited resources and increasing financial complexity. Manual data entry, spreadsheet-heavy reporting, and time-consuming reconciliations left the finance team stretched thin.
Andrew Garami, Director of Finance, leads a small but capable team — a controller, financial analysts, payroll coordinator, accounting assistant, and accounts payable clerk — all focused on running an efficient operation while ensuring accountability for every grant dollar and expenditure.
From manual reporting to real-time visibility
Before implementing Multiview ERP, financial reporting could take days and required extensive manual effort. Tracking key performance indicators such as days cash on hand, return on assets, and debt service coverage was nearly impossible.
Mt. Ascutney adopted Multiview to automate processes, improve accuracy, and gain a comprehensive financial view. With ViewPoint Analytics (VPA) reports, the team now tracks KPIs such as quick ratio, AP and AR days, and debt coverage with just a few clicks.
The ability to automate recurring journal entries and monthly close processes has also reduced errors and freed staff time for higher-value work.
“We can generate detailed reports instantly — no manual calculations, no Excel gymnastics,” Garami said. “That’s transformed how we analyze our performance.”
Tools that simplify complex processes
Mt. Ascutney’s finance team quickly realized the value of ViewSource360, using it to simplify cost reporting and workflow while improving their stat-generation process. Built-in journal entry interfaces and template-based uploads streamlined monthly entries, cutting the hospital’s month-end close time nearly in half.
Beyond finance, Multiview also enabled collaboration with the hospital’s materials management team, who partnered with Multiview to create a customized purchase-order and API export script. What was once a labor-intensive, Excel-based task became a three-click process — saving hours of manual manipulation and improving accuracy.
“Every day’s a different problem, and Multiview helps solve each of them,” Garami said. “I literally use it to solve 90% of my problems and find out 90% of what I need to know in my job and organization.”
Partnership that feels close to home
Garami credits much of Mt. Ascutney’s success to the responsiveness of Multiview’s client success team.
“Support has been excellent — prompt, professional, and consistent,” he said. “I never have to wait until the next business day to get an answer.”
He also highlights the value of Multiview’s online support resources, which provide quick access to documentation, tutorials, and troubleshooting tips. Together, they’ve helped his team deepen their knowledge and maximize Multiview’s capabilities.
Confidence for the long term
For Mt. Ascutney Hospital, the shift to Multiview wasn’t just about improving processes — it was about building sustainability in a rural healthcare environment where every minute and dollar count.
“If a rural hospital is considering Multiview, they should do it,” Garami said. “It’s a no-brainer. Use your judgment when designing the system, and maximize the use of modules.”
With stronger reporting, better automation, and a trusted partner, Mt. Ascutney is continuing its mission to provide exceptional care with greater financial clarity and control.