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Seeing more, doing more: Visibility that drives progress at Prosser Health
Month-end close shortened by seven days
Payroll and overtime insights surfaced instantly in ViewSource360
$125 million hospital project tracked and reconciled in Multiview
End-to-end process visibility for finance and leadership
Remote access enables real-time collaboration and decision-making
Turning paper and silos into one connected system
At Prosser Health, a critical access facility in Washington state, financial operations once relied heavily on paper and manual workflows. Spreadsheets, isolated systems, and limited access to data slowed decision-making and left the finance team struggling to keep pace with operational needs.
The finance leader led a search for a modern ERP that could bridge finance, payroll, and clinical systems — and deliver real-time insight for leaders across departments. After evaluating several platforms, the team selected Multiview ERP for its intuitive design, deep reporting capabilities, and ability to integrate seamlessly with UKG for payroll and Epic EHR, hosted by Providence Health through its Community Connect program.
From fragmented data to real-time understanding
The impact was immediate. Multiview provided a unified system where every transaction could be traced, reviewed, and analyzed across departments — eliminating manual reconciliations and paper-based approvals.
Working within the Epic environment, the team can now access key financial data and link it to operational metrics, giving them the context they once lacked. Through ViewSource360, they gained the ability to drill into payroll and labor costs to spot trends in productivity and overtime. That visibility helped identify risks earlier and optimize staffing decisions.
“It’s all about end-user satisfaction and the ability to see more than we’ve ever seen,” said the finance leader. “We can finally understand our numbers in real time.”
The system also became the backbone for managing Prosser’s large-scale infrastructure projects. With Multiview’s project tracking and reporting, the team could reconcile costs and monitor financial performance across its $125 million hospital expansion, ensuring transparency and control at every stage.
Empowering leaders to make data-driven decisions anywhere
With Multiview’s web portal, financial tasks no longer depend on office access. Leaders can review, approve, and manage processes securely from anywhere — keeping operations moving even when teams are dispersed.
Automation and accessibility have freed the finance team to focus on strategy instead of paperwork. Department heads now engage directly with their numbers — not through static spreadsheets, but through live reports they can explore and interpret.
“I’ve approved a check run from a ski lift and reviewed an invoice from my phone,” the finance leader said. “It gives me the flexibility to stay connected and keep things running.”
Building confidence for what’s next
The shift from manual to modern has transformed how Prosser Health plans for the future. Multiview’s flexibility allows the organization to model multiple budgets, analyze service line performance, and forecast expenses with confidence.
As Prosser prepares for continued growth, its finance team is already using Multiview to strengthen accountability across departments and plan for new facilities and programs.
“Monitoring service lines and allocating resources appropriately is key to serving our community, Multiview gives us the visibility to do that effectively.”