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Support when you need it (and how you want it)
Whether you’re troubleshooting a tricky workflow or just looking for guidance, our support team is here for you.
Help that’s close to home
We’re not an outsourced call center. Our support team is fully in-house, deeply familiar with every part of Multiview, and committed to your success. So when you reach out, the person helping you is experienced, empowered, and already knows what you’re working with.
Convenient self-service and ticketing
Check out the Knowledge Base to access articles, videos, step-by-step guides, or to submit a ticket directly to our dedicated client support team.
Fast, personal support for real results
Support hotline: 1-800-463-8439
Hours: Monday–Friday, 8:00 a.m. – 8:00 p.m. EST
We aim to respond to every call and submitted ticket within the hour, and most issues are resolved the same day.
Client-obsessed
Because your success is our scorecard
Our product and support teams work closely together, which means you get expert care from people who understand the best way Multiview can be used in your healthcare organization. Clients often tell us they appreciate the responsiveness and care in every interaction. Because when every minute counts, you can count on getting the personalized attention you need to get things done.
Want to learn more about the Multiview experience?