All your numbers together at last

The Income Statement shows an increase in revenue that is unexpected

1. Transaction drill-down shows: Pharmacy revenue increased $2 million compared to the previous month.
2. Drill-down to ViewSource360 shows: No volume increase compared to the prior period and 12 charges in the amount of $200,000 each. Why? A new drug was entered in the charge master at $200,000 instead of $2,000.
3. Action you can take: Call the Business Office to correct the charge master and fix the insurance/patient bills.
4. Outcome: Revenue and bills are corrected and reflect appropriately in the Income Statement.

Supplemental Revenue by Department report shows a 14% decrease in revenue for the Pediatric clinic

1. Transaction drill-down shows: Revenue was stable in the prior quarter and suddenly dropped last month.
2. ViewSource360 shows: Dr. Jones did not have any income last month while they did the previous quarter.
3. What you can do: Coordinate with Medical Staff to determine if Dr. Jones is on vacation and if locums is necessary.
4. Outcome: Locums staff was able to be brought in quickly allowing volumes to return to normal and revenue to stabilize again.

Income Statement shows a labor cost spike

1. Transaction drill-down shows: Increase occurred in the ICU.
2. Drill-down to ViewSource360 shows: Paid-time off for two RNs that are regularly in the ICU required two RNs to float from another department. Floating RNs to a higher level of care costs a premium.
3. Action you can take: Call in per diem RNs to avoid the premium and better plan for paid time off in the future.
4. Outcome: Realigned care delivered with the appropriate staff and costs.