Selecting an ERP for your hospital isn’t just about features — it’s about confidence. Will it give you the reporting and automation you need? Will it empower your finance team to work smarter, not harder? For Kimberly Cooper, CFO of Chambers County Public Hospital District No. 1, the answer was clear. Having used Multiview at her previous hospital, she knew exactly what it could do — and as soon as she heard about the TruBridge + Multiview partnership, she was determined to bring it to Chambers County.
We chatted with Kimberly to discuss why she chose Multiview, what she’s looking forward to when the system gets implemented, and her advice for other hospitals evaluating their ERP options.
Q: You’ve worked with Multiview before — what made you want to bring it to Chambers?
Kimberly Cooper: I’ve used Multiview at a previous hospital, and I absolutely love it. The minute I heard about the TruBridge + Multiview partnership, I started advocating for it here. I knew beyond a shadow of a doubt this was going to be key for us.
When I came into this role, I found a lot of manual processes, from bank reconciliations done in massive Excel spreadsheets to managers not having real-time visibility into their budgets. At my previous hospital, I saw firsthand how Multiview streamlined those processes—so I knew we had to bring it in here.
Q: What are you most excited about with Multiview?
Kimberly Cooper: First and foremost, efficiency. At my previous hospital, Multiview cut my month-end close from six days to just 1.5 days. I’m looking forward to dramatically shortening my lengthy month end cycle at Chambers, too, and I know Multiview can get us there.
I’m also really excited about giving my department managers real-time access to their financials. Right now, they have no visibility unless I manually run reports for them. With Multiview, they’ll be able to log in and see their budgets, revenues, and expenses instantly. That kind of transparency is critical for accountability and smarter decision-making.
Q: What other challenges are you hoping Multiview will solve for Chambers?
Kimberly Cooper: There are two big ones:
- Bank Reconciliations & Automation
Right now, everything is manual—from bank reconciliations to journal entries. At my previous hospital, Multiview automated so much of that process, and I can’t wait to get that back. - Stronger Financial Controls & AP Workflow
Our current AP process allows for the workflow to be circumvented, disrupting proper checks and balances. This undermines financial controls and increases the risk of errors or unauthorized approvals, making it an unsustainable long-term approach. With Multiview’s AP workflow, we’ll have structured approvals in place, so invoices flow through the right channels automatically. We’re tightening controls to protect staff, management and fulfill our fiduciary responsibility to our community.
Q: What advice would you give to other hospitals considering Multiview?
Kimberly Cooper: Do your homework – the Multiview team will walk you through really helpful demos whenever you need them! Be sure to ask to talk to other hospitals that have implemented Multiview as well. That’s what sealed the deal for me.
Also, think about the pain points you have today. If you’re spending too much time on manual processes, if your managers don’t have real-time visibility, or if you’re dealing with messy reporting — Multiview can solve those problems. They’ll also help you outline your current pains and show you the path to solving them.
Wrapping up
For CFOs evaluating their ERP options, Kimberly’s experience offers a clear takeaway: having the right financial system doesn’t just make things easier—it transforms the way a hospital operates. If you’re a TruBridge client considering Multiview, reach out today—we’d love to connect you with reference hospitals that have already made the move.
