Enterprise resource planning (ERP) software is a valuable resource for efficiently and effectively integrating and organizing company operations. Businesses of all sizes throughout multiple industries can use ERP software to improve internal processes, deliver better service and boost profitability — as long as they’re using a system that’s suited for the application.
How Do You Know When to Switch ERP Providers?
ERP software delivers multiple advantages, but, like all technology, it has a limited useful life. If you’re getting to the point where you should think about an upgrade, you’ll have some indicators letting you know. Here are 10 signs it’s time to change your ERP software provider.
1. You’re Performing Manual Inputs
Modern ERP software provides an all-in-one platform that automatically handles a wide range of time-consuming tasks. You can use it to streamline multiple processes, including tasks involved with finances, human resources, manufacturing and the supply chain. If you’re still punching things in manually, it’s time to implement new software.
2. You’ve Outgrown Your System’s Capabilities
ERP software should help your business grow. If you’re having trouble managing your growing business with the resources your software provides, or you find yourself facing mounting licensing fees for the features you need to stay productive, that’s a sign. It may be time to consider software better scaled for your business.
3. You’re Waiting Too Long for Information
If you can’t easily access the full range of information you need and see it in real-time, you’re using an outdated system. Today’s data-driven solutions can deliver a wealth of insights you can use in your daily operations and future company planning.
4. Your System Is Out of Compliance
All industries face changing compliance regulations. Most legacy systems weren’t designed to handle the volume of data common to today’s marketplace, nor were they created for today’s various tax and industry-specific regulations. If your system isn’t capable of changing to meet the latest regulatory requirements, you’ll want to get a new one.
5. Your Employees Struggle With the Old Software
Technology is supposed to make life easier. When it stops achieving that goal, it’s time to make a switch. You’ll just want to ensure the new system is intuitive and useable.
6. You Aren’t Getting Any Support
One of the most common reasons to change ERP systems is a lack of developer support. Many legacy systems are obsolete. Getting assistance can be difficult or impossible if you have an issue you need to resolve. A good vendor will guide you through every step, including system selection, implementation and ongoing care.
7. You have Trouble Meeting Customer Needs
Today’s software makes it easy for customers to get up-to-the-minute information regarding important details like order status, billing information and product inventory. Making sure your software system offers the features and access they want will help you deliver a premium experience that keeps them loyal to your company.
8. You’re Relying Too Much on Key People
Many older ERP systems and in-house processes are overly reliant on a few key people to keep things moving. If they retire or leave the company, you can spend a long time picking up the pieces and dealing with the fallout. New software provides greater access to more people, helping you weather workforce changes with greater ease.
9. You’re Using Multiple Software Packages
Many of the older ERP software systems lack the full range of capabilities necessary to keep your business moving at top speed. Companies using multiple software systems to manage data can benefit from switching to a new system equipped with the tools and features you need to leverage financial data to your greatest benefit.
10. You Aren’t Connected to the Cloud
Cloud access is one of the leading advantages of modern technology and one of the top reasons to replace your current ERP. With cloud connectivity, your data is easy to access in the office or on the go. Everything is stored securely on a remote server and constantly updated, providing the latest information to a PC or mobile device.
See What You Can Gain by Switching ERP Providers
If you’re experiencing any of the reasons to change ERP systems, we can help. Multiview Cloud ERP is an advanced platform that delivers sophisticated insights you can use to improve performance and gain more control over company financial data. Contact us today.
View the KLAS Research Spotlight, which includes extensive interviews with various Multiview clients, offering an in-depth look at the Multiview ERP solution through their experiences.
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